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Screening Process

We can see most patients with conditions in the services we provide.


To make sure we don't waste time, once your GP has made a referral to us we review it to make sure we can deliver the service that you appear to need.  


If the clinican feels that you should see a specialist from another service they will liaise directly with your GP to ensure that you receive the correct treatment as soon as possible.


Here at PatientFirst Social Enterprise we are only contracted to see patients registered at GP Surgeries in Newham. 

If you move to a GP Surgery outside of this borough, prior to your first appointment with us, you will be discharged from our service and advised to speak to your GP to refer you to an alternative service in your local area.

What happens next?

Once we have your referral : 


  • It takes 2 to 3 working days for it to be screened.


  • If we cannot help you, and you need to be referred to a hospital we will arrange this for you and let you know the details of the appointment made.


  • ​If you want to call us to book and appointment, please do.  


  • However, if we do not hear from you we will call you.


  • Referrals are normally processed within 7 days of being referred by your GP.Emergencies are treated as a priority. All our patients are seen within 4 weeks of referral.

If you have been referred to us please call 020 8519 3606 to make an appointment.
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