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Social Objectives


Patient First is a ‘not for profit’ organisation, operating as a social enterprise. 


We have played an active role within our local community since its inception. 


As well as delivering high quality secondary care to the people of Newham, Patient First aspires towards being a leader of innovation within our locality. We strongly believe in supporting our local GP's and communities, and have sought to do this in a number of ways.


Investing in Local Primary Care


Patient First has been instrumental in the development and realisation of an integrated IT infrastructure

across GP surgeries in the borough.


The enhanced use of EmisWeb by GP's from Patient First has increased efficiency in all areas, whether

it is the use of direct electronically delivered referrals, clinic outcome letter and test results.


We have achieved this through investing heavily in terms of both

the technical infrastructure and staff training.

These improvements in the use of technology have served to greatly improve the patient experience.



Investing in Local Primary Care


Patient First has a strong staff commitment to fitness and are planning to enter a team into the next Newham 10k charity run to raise money for a local charity which does amazing work in Newham.







Patient First is also a member of Social Enterprise UK a national body for social enterprises with a social or environmental mission.








Investing in a diverse workforce


Patient First is actively involved in providing opportunities to young people through apprenticeships and work experience.


Working directly with the 15billionebp - NewhamEducation Business Partnership we provide high quality work experience placements to school and college students.






Along-side this we have a longstanding relationship with Ixion - an apprentice scheme.

These level two NVQ students work with us while they study to gain invaluable experience. After one year, when they move to Level 3 NVQ, they choose to stay with PFSE or gain experience elsewhere with another organisation.







Another of our community partners is Ellingham Employment Service.

This agency specialises in finding work for those with disabilities. In 2012 an Ellingham client joined us on a month long placement - he is now an important full-time member of our administration team.







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